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Network Specialist (Level 2)

NetLogix is a growing MSP seeking a Network Engineer strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 1 year of in the trenches experience, this person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. This person should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS , VPN’s, firewalls, backup systems and more.

Position Responsibilities:
  • DAILY time entry accounting for at least 8.5 hours
  • Documentation of Client Networks
  • Small Projects
  • Assist Sr. Engineers on Larger projects
  • T&M service requests
  • Backup Maintenance
  • Configuration of standard POP, SMTP & Exchange clients including Outlook
  • Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences
  • Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and PDAs
  • Network Server – Experience preferred with Windows Server
  • Configure file, print and remote access services
  • Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
  • Administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
  • Takes ownership of tasks and follows through to ensure complete resolution
  • Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
  • Ability to pay close attention to detail while performing technically detailed tasks
  • Ability to deal effectively with stressful situations
  • Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
  • Ability to provide accurate time estimates for how long a task will take
    Understands that the success of individuals is measured by the success of their teams
  • Ability to quickly learn new technologies through the use of self-study materials and intuition
  • Ability to articulate technical information clearly and simply to non-technical people
  • Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution
  • Is self-motivated and can be self-directed when necessary
  • Enjoys sharing information, supporting others, and working on a team to achieve team goals
Knowledge, Skills, and Abilities:
  • Experience required with Windows desktop operating systems
  • Understanding of TCP/IP and troubleshooting Internet connectivity
  • Experience with routers and firewalls
  • Experience with Terminal Services & Citrix
  • Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
  • Understanding of DNS services
  • Working Knowledge of SonicWALL, Foritnet and Cisco Firewalls
  • Working Knowledge of Wireless Technologies
Credentials and Experience:
  • Engineer with two to four years’ experience
  • Minimum 2 years’ experience – Cisco Switching, VLAN, Routing, Firewalling Support
  • Minimum 2 years’ experience – Server Hardware Technologies (CPU/RAID/SCSI) Support
  • Minimum 2 years’ experience – Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
  • The following certifications are preferred: MCITP, MCP, CCNA/CCDA/CCNP, Network+