Network Specialist (Level 2)
NetLogix is a growing MSP seeking a Network Engineer strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 1 year of in the trenches experience, this person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. This person should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS , VPN’s, firewalls, backup systems and more.
Position Responsibilities:
- DAILY time entry accounting for at least 8.5 hours
- Documentation of Client Networks
- Small Projects
- Assist Sr. Engineers on Larger projects
- T&M service requests
- Backup Maintenance
- Configuration of standard POP, SMTP & Exchange clients including Outlook
- Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences
- Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and PDAs
- Network Server – Experience preferred with Windows Server
- Configure file, print and remote access services
- Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
- Administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
- Takes ownership of tasks and follows through to ensure complete resolution
- Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
- Ability to pay close attention to detail while performing technically detailed tasks
- Ability to deal effectively with stressful situations
- Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
- Ability to provide accurate time estimates for how long a task will take
Understands that the success of individuals is measured by the success of their teams - Ability to quickly learn new technologies through the use of self-study materials and intuition
- Ability to articulate technical information clearly and simply to non-technical people
- Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution
- Is self-motivated and can be self-directed when necessary
- Enjoys sharing information, supporting others, and working on a team to achieve team goals
Knowledge, Skills, and Abilities:
- Experience required with Windows desktop operating systems
- Understanding of TCP/IP and troubleshooting Internet connectivity
- Experience with routers and firewalls
- Experience with Terminal Services & Citrix
- Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
- Understanding of DNS services
- Working Knowledge of SonicWALL, Foritnet and Cisco Firewalls
- Working Knowledge of Wireless Technologies
Credentials and Experience:
- Engineer with two to four years’ experience
- Minimum 2 years’ experience – Cisco Switching, VLAN, Routing, Firewalling Support
- Minimum 2 years’ experience – Server Hardware Technologies (CPU/RAID/SCSI) Support
- Minimum 2 years’ experience – Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
- The following certifications are preferred: MCITP, MCP, CCNA/CCDA/CCNP, Network+