They are all courteous, professional, patient, and most important, explain things in laymen’s terms, not computer-ese!
I’ve been very negligent in telling you that it’s a pleasure dealing with your entire staff whenever the need arises here at our firm. They are all courteous, professional, patient, and most important, explain things in laymen’s terms, not computer-ese! We’ve enjoyed this great service since day one. It was especially evident when we upgraded to our current new server.
At that time, the NetLogix team did a marvelous, seamless job transitioning our old server to the new server, while patiently answering the myriad of questions that I had during the entire process. Fast forward to today and the various requests that I’ve thrown at NetLogix during the software and hardware setup of a new employee. Once again NetLogix worked as a team. In every instance, questions were thoroughly answered, problems were solved, and that new employee is now up and running, all thanks to the perseverance, patience and extensive computer knowledge of the NetLogix crew.