How Managed Service Providers Can Help Law Firms
When we think of data breaches, we often think of big companies like Facebook or Google – not small law firms. Unfortunately, every kind of business is at risk when it comes to cyber threats, including attorney offices and legal service providers.
According to the American Bar Association (ABA), roughly 29 percent of law firms have experienced a security breach at some point, such as hacking or website exploitation. Another 36 percent of legal organizations have reported dealing with viruses, spyware, or malware in 2020 alone.
These cyberattacks usually result in downtime, network failures, website access problems, and issues with software and hardware. If you’re providing legal services to clients in need, you don’t have time for the inconveniences and dangers that accompany a serious data breach or attack.
The best way to ensure your legal firm is protected? Work with trusted managed services providers (MSPs).
These outsourced IT support teams will take a hands-on approach toward defending your firm and preventing attacks. They’ll also help you deal with any daily hiccups, tech problems, or system failures that could compromise your firm.
Trust us when we say that’s just the tip of the iceberg. Let’s take a deeper look at what MSPs can do for your legal firm.
How Law Firms Can Benefit From Partnering with MSPs
1. Improved Security
The first (and arguably most important) benefit that MSPs offer is advanced cybersecurity built around proactive, modern solutions. A managed services provider is equipped to prevent and handle data breaches in real-time. They also offer:
Remote Monitoring Management (RMM)
Your law firm’s devices and employees should be protected at all times – no matter where they are. By working with an MSP, you’ll receive access to remote monitoring management services that protect all of your endpoints and networks. Whether it’s a laptop or a company server, you need to know that it’s being monitored at all times.
Data Backup and Disaster Recovery
What happens to your law firm’s data when a cyber threat or natural disaster strikes? Even a simple power outage can cause the loss of valuable client information or research. To prevent data loss, MSPs create backup systems that store data in the Cloud and off-site. You can rest assured that your legal organization will always have access to its data – even when emergencies occur.
Mobile Device Management (MDM)
Every single member of your law firm’s team uses a phone – which means that you need proper mobile device management. Otherwise, you run the risk of exposed data or hacker threats. From smartphones and tablets to laptops and desktops, your MSP will protect every device that could serve as a gateway to online risks.
Software Updates and Patches
Your law firm has enough to worry about without managing system updates, software patches, and other tedious technology requirements. When you work with an MSP, they’ll take care of these requirements to keep your devices properly running and protected at all times.
Finally, to keep your legal organization safe, an MSP will also protect your network with end-point encryption tools. This will prevent unauthorized users and groups from attempting to access your data at various entry points. Most MSPs will also implement email security gateways, forms of multi-factor authentication, firewalls, and private networks to avoid malicious activity.
2. Proper Compliance Maintenance
Legal firms deal with a huge volume of sensitive data, such as financial statements, client information, health records, and property documents. Securing all this data is important because:
- You want to properly protect yourselves and your clients.
- Adequate data protection is a part of necessary regulatory compliance.
No matter which state you practice in, there are legal requirements and expectations when it comes to protecting your firm’s clients and their information. Unfortunately, staying 100 percent compliant with these regulations is easier said than done.
An MSP will keep up with the latest compliance requirements to ensure your legal firm checks all of the boxes. You focus on what happens in and out of the courtroom – the IT support team will ensure that you’re accurately protecting and handling client and stakeholder information.
3. Decreased Costs and Predictable Budgeting
Another benefit of working with an MSP? Your law firm might actually save money.
MSPs do require a flat-rate monthly fee for their assistance, but in many cases, this cost is actually lower than the price of manually:
- Installing and maintaining hardware/software.
- Hiring as-needed IT professionals.
- Training your own in-house IT team.
- Dealing with panic-inducing attacks/failures as they happen.
In almost any situation, prevention is more cost-effective than damage control. If you want to lower your technology costs within your firm, consider working with an MSP that continually keeps things running as they should for a flat, predictable monthly rate.
4. Accessible Documents and Better Collaboration
Many law firms are surprised to realize that MSPs actually help them do more work.
Using effective, safe technology allows you to better serve your clients in a timely manner. When you’re handling a case, you need to be able to access files on any device at any time – without worrying about malfunctioning servers or external risks.
Additionally, an MSP will ensure your legal team is using the Cloud to facilitate better collaboration amongst team members and clients. Keep your many, many documents updated while enabling safe interaction 24/7.
To Wrap It All Up
Whether your legal firm needs to focus more on cybersecurity or Cloud document storage, an MSP like ours can help. At IP Services, our team helps legal firms plan for the future, better serve their clients, and stay safe from growing digital threats.
If you’re ready to learn more about what we can do for your law firm, give us a call at 413-568-2777. You can also schedule a free consultation online. We’re standing by, ready to help your team feel safer and more productive with technology that actually works.
Marco is the owner and founder of NetLogix, Inc. a Managed IT Security Services firm that has been helping small businesses by providing an innovative and unique blend of managed IT services throughout New England with expertise in Insurance, Legal, Medical & Professional Services. Learn more about Marco and NetLogix here.