our approach:
Helping You Effortlessly Navigate IT
Modern Workplace
With 20 years of expertise, we provide I
solution is tailored to meet your industry-specific challenges and growth goals.
Professional Support
Our team guarantees fast, expert IT services with an emergency response time of one hour or less, keeping your business operational.
Digital Transformation
Our custom IT solutions add value, streamline operations, boost productivity, and provide a competitive edge in your industry.
Security-First
We don’t wait for problems to happen. Our IT services continuously monitor, protect, and optimize your infrastructure to prevent downtime.
What Is Modern iT?
Whether you have 10 workstations, 100 or 1,000, a modern approach can transform IT from a tedious task to a business asset with the power to drive your organization forward.
When You Have Modern IT
Growth and Adaptability
Modern IT services ensure your business scales effortlessly, adapting to new challenges while keeping operations seamless, secure, and ready for future success.
Fast, Expert Support
With expert IT services available 24/7, you receive fast resolutions, proactive guidance, and uninterrupted business operations, minimizing downtime and maximizing productivity.
Proactive, Business-Aligned Solutions
A customized IT strategy aligns technology with your business goals, preventing issues before they arise and optimizing systems for long-term efficiency and profitability.
Security-Driven, Future-Focused Approach
Robust cybersecurity and compliance protections shield your business from threats, ensuring regulatory adherence and safeguarding critical data against evolving risks and cyberattacks.
When You Don’t Have Modern IT
Technology That Limits Business Growth
Outdated, inflexible IT services restrict scalability, creating bottlenecks that slow operations, increase costs, and leave your business unprepared for future demands.
Unresponsive Support Creates Downtime
Delayed IT response times lead to costly interruptions, frustrated employees, and lost revenue, preventing your business from maintaining optimal productivity and efficiency.
Reactive Fixes Waste Time and Money
Break-fix IT services force businesses into a constant cycle of troubleshooting, driving up expenses and hindering strategic progress toward long-term business success.
Security Risks Threaten Your Business
Weak cybersecurity and compliance failures expose sensitive data, damage client trust, and increase vulnerability to costly cyberattacks, legal consequences, and business disruptions.
The world moves fast. We’ll help you move faster.
NetLogix delivers IT solutions that help your business tackle today’s challenges, capitalize on tomorrow’s opportunities, and successfully navigate a rapidly changing world.
Dedicated, Professional Staff
"Just a quick note to express my thanks for your company’s quick and effective response to our need to change email providers. Your team has done an exemplary job of getting us up and running on Microsoft 365.I am most impressed with your staff and their dedication and skill".
GREG S.
Software Development
Timely Response to All Issues
"(...) The speed when sending and receiving emails, coupled with the easy access from any device has made our business much more dynamic in facing real time challenges, and NetLogix’ timely response to any and all issues we face is unparalleled (...)."
COLLEEN S., ESQ.
Law Firm
Crucial Partner In Our Success
"We purchased all our computer and phone equipment from NetLogix when we opened our business. Marco ensures everything functions properly and promptly resolves any issues. NetLogix has been a crucial partner in our law firm’s success, and I highly recommend them."
BRUCE D.
Law Firm
Local IT Experts.
Global Business Impact.
For 20+ years, we’ve helped New England businesses stay ahead with IT solutions that evolve with change. With proactive support and strategic guidance, we ensure your technology drives success—locally and globally.
20+ Years of IT Expertise in New England
Friendly, Approachable IT Experts
Jargon-Free, Clear Communication
Future-Ready IT Solutions for a Global Economy
Local IT Experts.
Global Business Impact.
For 20+ years, we’ve helped New England businesses stay ahead with IT solutions that evolve with change. With proactive support and strategic guidance, we ensure your technology drives success—locally and globally.
20+ Years of IT Expertise in New England
Friendly, Approachable IT Experts
Jargon-Free, Clear Communication
Future-Ready IT Solutions for a Global Economy
Frequently Asked Questions
How does NetLogix help my business achieve cost savings and greater efficiency?
Managed services drive cost savings and efficiency by lowering expenses associated with on-premises IT infrastructure maintenance and providing outsourced expertise, removing the need to hire full-time specialists. Managed services also involve predictable monthly costs, allowing for easy budgeting, scalable solutions for adaptability, and reduced downtime due to proactive monitoring and maintenance.
How do you charge for your managed services offering?
Our agreements utilize a subscription model with fixed monthly fees based on number of users, devices, service scope, IT infrastructure size, and customization needs. It’s important to note that different IT providers may include varying services in their flat rates, so businesses should review offerings carefully.
Is on-site and after hours included in our agreement?
Yes, all of our managed services plans include unlimited remote, on-site and after-hours support.
How do we get in touch when we need help?
You can contact us by phone (413-568-2777, email, our online ticket system, chat as well as direct communication with engineers via Teams or Slack. We respond promptly and keep communication straightforward.
How long on average does it take to resolve issues?
All calls to our helpdesk are answered live, with majority resolved by the first technical resource you work with, and over 75% are resolved that same day. Our agreement will provide a defined service level objective for your organization.
Will you manage our CyberSecurity?
We handle all aspects of your organization's cybersecurity, from the cloud to the internet connection, all the way down to your computer or mobile device. We take a multi-tier approach to protecting your private data. Our cyber security stack includes 24x7 Security Operations Center (SOC) services, Managed Detection and Response (MDR), Zero Trust Access, Multi-factor Authentication (MFA), Advanced Endpoint Security, and Multi-factor Authentication (MFA), Security information and event management (SIEM), Security Awareness Training and Simulated Phishing Services, just to name a few.
How Do You Handle Compliance?
We provide a robust security stack with all of our managed services plans. For the advanced compliance needs, we offer specialized training, policy creation, compliance portal for automatic and continuous monitoring of compliance checks related to controls specific to the compliance standard.
What’s the difference between managed and co-managed services?
Managed services fully outsource IT functions, while co-managed services involve a collaborative approach where the provider works alongside the in-house IT team, allowing for shared responsibilities and greater flexibility.
With the right IT services, your business stays secure, efficient, and compliant—without the complexity. We keep your systems running, your data protected, and your team focused on what matters most. Let us handle IT while you grow with confidence.
Call (413) 568-2777 now or click the button below to get started. Our team is ready to transform your IT today.
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